Use of Direct Payments, Prepaid Cards, Cash and Voucher Schemes

This request pertains to (but is not limited to) the following service areas: * Direct Payments * Client Financial Affairs (where the Council acts as Corporate Appointee or Property & Affairs Deputy) * No Recourse to Public Funds * Finance - Petty Cash Cards * Care Agencies - In-house or External * Adult or Children's Social Care - Emergency Cards * Household Support Payments PrePaid Card Info: Do you currently use a PrePaid card or other type of card provider? If so, what is the provider's name? PrePaid Card Info: What date does the current contract expire? PrePaid Card Info: What is the name, E-Mail Address & phone number of the person and team that manages the Contract? PrePaid Card Info: How much does each card cost? PrePaid Card Info: How much do replacement cards cost? PrePaid Card Info: What transaction costs are there and how much are they? Client Bank Accounts: Do you manage individual bank accounts for your clients? If so, with whom? Client Bank Accounts: Are these on a contract, and if so, what is the end date? Direct Payment Managed Accounts: Does the Council use a third party to manage DP managed accounts? If so, who? Direct Payment Managed Accounts: What services do they provide on behalf of the Council? Direct Payment Managed Accounts: When does the contract end? Direct Payment Managed Accounts: What is the name, email & phone number of the person/team managing the contract? Direct Payment Managed Accounts: How much does each service cost? Direct Payment Managed Accounts: What is the annual cost or upper limit to the Council? Payroll Services: Does the Council offer payroll services for DP employers and employees? Payroll Services: What is the name, email & contact number of the lead person/team? Payroll Services: How many staff manage payroll? Payroll Services: What is the annual cost to the Council for payroll staff? Payroll Services: Cost Band (Select): £50k-£60k / £60k-£70k / £70k-£80k / £80k-£90k / Other Outsourced Deputyship Services: Does the Council use a third party to manage Deputyship clients? If so, who? Outsourced Deputyship Services: Does the Council use its own prepaid card provider to supply cards via outsourced partners?


FOI Reference : 2829821
Received Date: 06/06/2025