Use of Obitus systems in council crematoria
Freedom of Information request: Use of Obitus systems in council crematoria I am making this request under the Freedom of Information Act 2000. Please provide information regarding the use of Obitus systems, services, or equipment in any council-owned, council-operated, or council-managed crematoria for which your authority is responsible. For each crematorium, please provide: 1. Whether Obitus systems or services are currently used. 2. The name/location of the crematorium. 3. The type of Obitus service used, for example music, webcast/live-streaming, visual tributes, recording, chapel media systems, or any other related service. 4. The date Obitus was first contracted or installed. 5. Copies of current contracts, service agreements, schedules, or purchase orders with Obitus, with any legally exempt information redacted if necessary. 6. The annual cost paid to Obitus for each financial year from 2019/20 to the present. 7. Any income received by the authority from families, funeral directors, or third parties for Obitus-related services over the same period. 8. Any policy, guidance, or procedure documents relating to the use of Obitus systems at crematoria. 9. Any recorded complaints, incidents, service failures, or technical issues involving Obitus systems from 2019/20 to the present, including the date, crematorium, brief description, and outcome. 10. Whether any data protection impact assessment, privacy notice, or data processing agreement exists relating to Obitus services, especially webcasting, recordings, or personal data of deceased persons, mourners, or service attendees. If Obitus is not used, please confirm which provider or system is used instead for music, visual tribute, recording, and webcast services at your crematoria.