SARs for Social Care Records

I am writing to request information under the Freedom of Information Act 2000 regarding the administrative and financial costs incurred by the council when processing Subject Access Requests (SARs) specifically for personal social care records. Please provide the following information: - Volume of Requests: How many Subject Access Requests (SARs) requesting access to adult social care records, files, or case notes did the council receive during the financial years 2024/25 and 2025/26? - Processing Time: What was the average number of days taken by the council to fulfill and dispatch a social care SAR during these periods? - Staffing and Administrative Footprint: What is the estimated total internal cost, or the specific Full-Time Equivalent (FTE) staffing allocation, dedicated to reviewing, redacting third-party data from, printing, and legally sharing social care case notes with clients or their legal representatives? - Delays: How many social care SARs exceeded the statutory one-month compliance deadline during the last 12 months?


FOI Reference : 4726345
Received Date: 11/08/2026