Privately rented residential properties - Complaints to the council
Please could you provide the following information for each calendar year from 2021 to 2025 inclusive: 1) The total number of complaints or service requests received by the council relating to privately rented residential properties. 2) A breakdown of these complaints or service requests by the council's existing recorded category or issue type, for example, where applicable, anti-social behaviour, noise nuisance, waste/rubbish, animal-related nuisance, property damage or other environmental/neighbourhood issues. If the council does not routinely identify whether a property is privately rented within its general complaints system, please provide the requested information where it is held within a relevant private-sector housing, environmental health, housing standards or housing enforcement dataset. If the council does not categorise complaints or service requests using the examples above, please provide the existing categories used by the council rather than creating a new categorisation specifically for this request. If the requested information is not held in exactly the format described, please provide the closest equivalent information already held by the council, where this can be provided without undertaking new analysis or creating a new dataset. I am requesting aggregated figures only and do not require any personally identifiable information, individual case details, addresses or information about specific landlords or tenants. I am also not asking the council to manually review individual cases in order to categorise them. Where the requested information is already held in a recorded, reportable or readily extractable format, please provide it in that form.